When I checked the app "Salon Sanity Inc" on the Google Play Store, I was immediately struck by the stark contrast between its promising description and its current rating of 0 out of 5 stars. The app, developed by Phorest, falls under the Beauty category and aims to streamline the appointment booking process for salons.
What the App Does:
The primary function of Salon Sanity Inc is to provide a convenient platform for users to book appointments at salons. It also aims to offer additional features such as team member profiles, appointment history tracking, and account management. Essentially, it's designed to be a one-stop shop for managing salon visits.
Key Features:
According to the description, the app boasts several features that could be advantageous to users. The ability to book appointments 24/7 is a major draw, offering flexibility and convenience beyond traditional salon operating hours. The feature to meet the salon team and choose a preferred stylist is also a plus, allowing for a more personalized experience. Furthermore, the appointment history tracking can be useful for remembering past services and preferences. The account management feature simplifies the process of updating personal information and managing booking preferences.
Use Cases:
This app would be particularly useful for individuals who frequent a specific salon that utilizes the Phorest platform. It would allow them to quickly and easily schedule appointments without having to call or visit the salon in person. It would also be beneficial for those who prefer to book appointments outside of normal business hours or who like to plan their salon visits in advance. The team member profiles would be helpful for new clients who are unsure of which stylist to choose, and the appointment history would be valuable for tracking past services and treatments.
Target Audience:
The target audience for Salon Sanity Inc is primarily individuals who are clients of salons using the Phorest software. It is suitable for anyone who values convenience, flexibility, and personalization when booking salon appointments. The app could also appeal to those who prefer to manage their appointments digitally and keep track of their salon history.
Overall Assessment:
While the description paints a picture of a useful and convenient app, the current 0-star rating raises serious concerns. It’s impossible to provide a truly comprehensive review without actually using the app, but a zero-star rating suggests there may be significant issues with functionality, usability, or even basic operation. Potential problems could include bugs, crashes, login difficulties, or a disconnect between the app's advertised features and its actual performance. Before recommending this app, it would be crucial to investigate the reasons behind the low rating and determine if the issues have been addressed by the developer. The app's description offers appealing features, but the user experience appears to be severely lacking based on the current rating. I would advise caution and suggest looking for alternative salon booking apps until the issues with Salon Sanity Inc are resolved and reflected in a more positive rating.
Review published on October 12, 2025