Sydney Health
by Elevance Health, Inc
App Store
Medical
Free
4.8
Rating
407,855
Reviews
-
Downloads
19
Views
Description
Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management.
- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
- View claims – Easily track your claims including the status and your costs.
- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
- Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.
Sydney Health options are based on each member’s plan, so some features may not be available to all members.
- Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
- Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
- Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
- Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
- View claims – Easily track your claims including the status and your costs.
- Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
- Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.
Sydney Health options are based on each member’s plan, so some features may not be available to all members.
Expert Review & Analysis
## Sydney Health App Review: A Comprehensive Look
The Sydney Health app aims to be a one-stop shop for managing various aspects of healthcare, offering a convenient platform for accessing benefits, finding providers, and tracking health data. Its primary purpose is to streamline the healthcare experience, providing users with readily accessible information and tools to manage their health and wellness.
1. What the App Does: Sydney Health consolidates several key healthcare functions into a single mobile application. Its core functionalities include providing a digital ID card, facilitating 24/7 chat support, detailing plan benefits and cost estimations, locating in-network providers, tracking claims, offering virtual care options, and managing prescription refills. Integration with HealthKit allows users to connect fitness trackers for comprehensive health data tracking.
2. Key Features: Strengths and Advantages:
* Digital ID Card: Eliminates the need for a physical card, simplifying access and sharing of insurance information.
* 24/7 Chat Support: Provides immediate access to assistance, addressing queries and concerns promptly.
* Comprehensive Plan Details: Clear presentation of benefits, deductibles, copays, and coverage details empowers users to make informed decisions.
* Provider Search: Facilitates easy location of in-network doctors, hospitals, and other healthcare providers, potentially saving users time and money.
* Cost Estimates: Providing estimated costs before receiving care helps users budget effectively and avoid unexpected expenses.
* Virtual Care: Offers convenient access to routine care, prescription refills, and potentially urgent care, reducing the need for in-person visits.
* Prescription Management: Automatic refills and reminders enhance medication adherence and reduce the risk of missed doses.
* HealthKit Integration: Allows for aggregation of fitness data from various sources, providing a holistic view of health and wellness.
The high rating (4.8/5) suggests a generally positive user experience, indicating effective functionality and a user-friendly interface.
3. Use Cases:
The Sydney Health app is beneficial for anyone seeking a more convenient way to manage their healthcare. Specific use cases include:
* Finding in-network providers: Quickly locating doctors and facilities within the user's health plan network.
* Understanding benefits and costs: Clarifying coverage and estimating expenses before receiving medical services.
* Managing prescriptions: Setting up automatic refills and reminders to ensure timely medication intake.
* Accessing virtual care: Receiving routine care or prescription refills remotely, saving time and effort.
* Tracking claims: Monitoring the status of submitted claims and associated costs.
* Sharing insurance information: Easily providing digital ID card information to healthcare providers.
4. Target Audience:
The app is primarily designed for individuals enrolled in health plans that partner with Carelon Digital Platforms and utilize the Sydney Health application. It is suitable for users of all ages and technological proficiency levels, though some features might be more appealing to tech-savvy individuals who benefit from data tracking and remote care options.
5. Overall Assessment:
The Sydney Health app offers a valuable service by consolidating multiple healthcare functions into a user-friendly mobile application. Its strong features, including the digital ID card, 24/7 chat support, and virtual care options, significantly improve access to and management of healthcare information. The high user rating further supports its effectiveness and positive user experience. However, the availability of specific features is plan-dependent, which is a limitation to consider. Overall, Sydney Health represents a positive step towards a more streamlined and accessible healthcare experience for its users.
The Sydney Health app aims to be a one-stop shop for managing various aspects of healthcare, offering a convenient platform for accessing benefits, finding providers, and tracking health data. Its primary purpose is to streamline the healthcare experience, providing users with readily accessible information and tools to manage their health and wellness.
1. What the App Does: Sydney Health consolidates several key healthcare functions into a single mobile application. Its core functionalities include providing a digital ID card, facilitating 24/7 chat support, detailing plan benefits and cost estimations, locating in-network providers, tracking claims, offering virtual care options, and managing prescription refills. Integration with HealthKit allows users to connect fitness trackers for comprehensive health data tracking.
2. Key Features: Strengths and Advantages:
* Digital ID Card: Eliminates the need for a physical card, simplifying access and sharing of insurance information.
* 24/7 Chat Support: Provides immediate access to assistance, addressing queries and concerns promptly.
* Comprehensive Plan Details: Clear presentation of benefits, deductibles, copays, and coverage details empowers users to make informed decisions.
* Provider Search: Facilitates easy location of in-network doctors, hospitals, and other healthcare providers, potentially saving users time and money.
* Cost Estimates: Providing estimated costs before receiving care helps users budget effectively and avoid unexpected expenses.
* Virtual Care: Offers convenient access to routine care, prescription refills, and potentially urgent care, reducing the need for in-person visits.
* Prescription Management: Automatic refills and reminders enhance medication adherence and reduce the risk of missed doses.
* HealthKit Integration: Allows for aggregation of fitness data from various sources, providing a holistic view of health and wellness.
The high rating (4.8/5) suggests a generally positive user experience, indicating effective functionality and a user-friendly interface.
3. Use Cases:
The Sydney Health app is beneficial for anyone seeking a more convenient way to manage their healthcare. Specific use cases include:
* Finding in-network providers: Quickly locating doctors and facilities within the user's health plan network.
* Understanding benefits and costs: Clarifying coverage and estimating expenses before receiving medical services.
* Managing prescriptions: Setting up automatic refills and reminders to ensure timely medication intake.
* Accessing virtual care: Receiving routine care or prescription refills remotely, saving time and effort.
* Tracking claims: Monitoring the status of submitted claims and associated costs.
* Sharing insurance information: Easily providing digital ID card information to healthcare providers.
4. Target Audience:
The app is primarily designed for individuals enrolled in health plans that partner with Carelon Digital Platforms and utilize the Sydney Health application. It is suitable for users of all ages and technological proficiency levels, though some features might be more appealing to tech-savvy individuals who benefit from data tracking and remote care options.
5. Overall Assessment:
The Sydney Health app offers a valuable service by consolidating multiple healthcare functions into a user-friendly mobile application. Its strong features, including the digital ID card, 24/7 chat support, and virtual care options, significantly improve access to and management of healthcare information. The high user rating further supports its effectiveness and positive user experience. However, the availability of specific features is plan-dependent, which is a limitation to consider. Overall, Sydney Health represents a positive step towards a more streamlined and accessible healthcare experience for its users.
Screenshots
App Information
Updated
2019-08-30
Content Rating
4+
Contains Ads
No
Developer
Elevance Health, Inc
Price
$0.00
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