All Indonesia, developed by Direktorat Jenderal Imigrasi Kemenkumham RI, aims to provide a streamlined access point to various Indonesian immigration services. The app's stated purpose is to simplify the process of accessing these services, particularly focusing on making the completion of arrival cards more efficient and convenient. Based on the description, its primary function revolves around digitalizing the traditionally paper-based arrival card process.
While the app promises a unified platform for immigration services, the description only explicitly mentions the arrival card function. This lack of detail regarding other integrated services is a significant shortcoming. The key feature, as advertised, is the digital arrival card submission. The strength lies in the potential for quicker processing times and reduced paperwork at immigration checkpoints. However, without knowing the extent of its integration with other immigration services, it's difficult to identify any other significant advantages. The app's description suggests a user-friendly interface designed for ease of use, but this remains unsubstantiated without user experience feedback.
Use cases are currently limited to filling out arrival cards digitally. This is useful for both Indonesian citizens returning home and foreign nationals arriving in Indonesia. It potentially saves time at the airport or border crossing, eliminating the need to manually fill out the physical form. However, the app's usefulness is severely restricted if it only performs this single function, and doesn't integrate with other crucial immigration services, such as visa applications, passport renewals, or reporting requirements.
The target audience is clearly Indonesian citizens and foreign nationals traveling to or within Indonesia. The app's primary benefit is targeted at travelers, aiming to expedite their arrival process. However, its broader potential user base depends heavily on the inclusion of other immigration services beyond the arrival card. Without a broader range of features, its appeal is limited to a niche segment of the population.
Overall, the All Indonesia app, based solely on its description, presents a limited and incomplete picture. While the idea of a digital arrival card is beneficial, the current implementation, as described, lacks depth and functionality. The app's 0/5 rating on the Google Play Store strongly suggests significant issues, likely stemming from poor user experience, bugs, or a lack of promised features. The absence of detailed information regarding other integrated services raises serious concerns about the app's overall value and usefulness. Until more features are implemented and user feedback improves the rating, the app remains a potentially useful but ultimately incomplete solution to accessing Indonesian immigration services. Further development and transparency regarding the app’s full capabilities are crucial for its success.
Review published on August 25, 2025