Dexcom Follow

Dexcom Follow

by Dexcom

App Store Medical Free
2.5
Rating
2,087
Reviews
-
Downloads
15
Views

Description

The Dexcom Follow App is part of the Dexcom SHARE® system.

Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app.

Dexcom Follow is the perfect companion to your loved one’s Dexcom CGM, connecting you to those nearest and dearest to you, even when they’re far away. Through secure wireless connections, Dexcom Follow allows you to view and follow the glucose levels, trends and data of your loved ones. Whether you have a child who is in school, an elderly parent who lives on their own, or a spouse who is going on a business trip, Dexcom Follow is there to keep you connected and informed.

With Dexcom Follow, you can:

• Monitor your loved one’s glucose activity at school or anywhere they go.
• Receive glucose information of up to 10 different Sharers – children, friends, or other loved ones.
• Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside the norm.

Dexcom Follow is compatible with your Apple Watch. You can follow and view glucose information and trend graphs of up to ten people right on your wrist. Your watch can also alert you when sharer's glucose levels are outside the norm.

Do not use Dexcom Follow for treatment decisions, such as insulin dosing. The Sharer should follow instructions on the CGM system.

Customer Reviews

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.

Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.

Expert Review & Analysis

## Dexcom Follow App Review: A Connected Care Solution

Dexcom Follow is a mobile application designed to remotely monitor the glucose levels of individuals using a Dexcom Continuous Glucose Monitoring (CGM) system. It acts as a companion app for loved ones, allowing them to receive real-time glucose data and alerts from up to ten different Dexcom CGM users. The app's core function is to provide peace of mind and facilitate informed support for individuals managing diabetes, particularly those who may be geographically distant or require ongoing monitoring.

1. What the App Does:

The primary purpose of Dexcom Follow is to relay glucose data from a Dexcom CGM user (the "Sharer") to designated followers. This data includes current glucose readings, trends, and historical data. The app facilitates this connection through secure wireless communication, offering a convenient way for family members, caregivers, or friends to stay informed about the Sharer's glucose levels without requiring direct access to their CGM device. Crucially, the app explicitly states it should not be used for making treatment decisions.

2. Key Features:

* Real-time Glucose Monitoring: Provides up-to-the-minute glucose readings from multiple Sharers.
* Trend Visualization: Displays glucose trends graphically, allowing for easy identification of patterns and potential issues.
* Customizable Alerts: Users can set thresholds for high and low glucose levels, receiving push notifications when readings fall outside the defined range.
* Apple Watch Compatibility: Offers convenient monitoring and alerts directly on the user's wrist.
* Multiple Sharer Support: Allows monitoring of up to ten different Dexcom CGM users simultaneously.

The strength of Dexcom Follow lies in its ability to connect concerned loved ones with the glucose data of their family members or friends. The real-time alerts and trend visualization features are particularly valuable for proactive monitoring and timely intervention when necessary. The Apple Watch integration enhances accessibility and convenience.

3. Use Cases:

Dexcom Follow is particularly useful in several scenarios:

* Parents of children with diabetes: Monitoring a child's glucose levels at school or during extracurricular activities.
* Caregivers of elderly individuals with diabetes: Providing remote support and monitoring for individuals living independently.
* Spouses or partners of individuals with diabetes: Maintaining awareness of glucose levels during travel or extended absences.
* Individuals managing diabetes who want additional support: Sharing data with family or friends for enhanced monitoring and peace of mind.

4. Target Audience:

The target audience is primarily family members, caregivers, and friends of individuals using a Dexcom CGM system. The app's value proposition centers around providing remote support and monitoring for individuals managing diabetes. It is not intended for use by healthcare professionals making treatment decisions.

5. Overall Assessment:

Dexcom Follow provides a valuable service for connecting loved ones with important diabetes-related information. The real-time monitoring capabilities and customizable alerts offer significant peace of mind. However, the 2.5/5 rating suggests potential areas for improvement. While the core functionality is strong, issues such as app stability, user interface design, or customer support may be contributing to the lower rating. The app's disclaimer regarding its use for treatment decisions is crucial and underscores its role as a monitoring tool, not a replacement for professional medical advice. Potential users should be aware of this limitation and contact Dexcom support for any technical issues. Overall, Dexcom Follow is a helpful tool for those seeking remote monitoring capabilities, but its success depends heavily on robust technical performance and responsive customer support.
Review published on June 22, 2025

Screenshots

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App Information
Updated
2014-10-22
Content Rating
4+
Contains Ads
No
Developer
Dexcom
Price
$0.00
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