DaVita Secure Messaging

DaVita Secure Messaging

by DaVita Inc.

Google Play COMMUNICATION Free
0.0
Rating
0
Reviews
10+
Downloads
12
Views

Description

DaVita’s HIPAA-compliant messaging tool supports rapid communication and cross-team collaboration. DaVita Secure Messaging is available for DaVita teammates and credentialed providers.
Why use secure messaging?
• Eliminate phone tag and message for faster response
• Tag messages by patient to make it easy to find messages later
• Keep everyone on the same page with group messaging
• Coordinate care with teammates across facilities (without special access requests)
• Streamline communication across teams; for example, between IKC and DKC teammates regarding mutual patients or ICHD and Home TMs when a patient is transitioning modalities
Hear from Teammates
• “It saves so much time to be able to send a secure message and not to be making multiple phone calls” - Registered Dietician
• “[Secure messaging] is a streamlined (and HIPAA compliant) way to communicate with physicians and teammates in non-emergent situations. I highly recommend it.” – Clinical Coordinator
• There should be more use from TM and physicians. [It] makes for more efficient communication. – Facility Administrator

Expert Review & Analysis

When I check the app description, DaVita Secure Messaging appears to be a communication tool designed specifically for healthcare professionals within the DaVita network. Its primary function is to facilitate rapid and HIPAA-compliant communication and collaboration between DaVita teammates and credentialed providers. The app aims to replace potentially cumbersome methods like phone calls and unsecure messaging platforms with a streamlined, secure alternative.

Key features highlighted in the description point to several strengths. The ability to tag messages by patient seems particularly useful for organizing communication and quickly retrieving relevant information. Group messaging functionality promotes efficient team collaboration, ensuring everyone involved in a patient's care is kept informed. The app also facilitates communication across different facilities and teams, removing the need for special access requests and bridging communication gaps between, for example, IKC and DKC teammates or ICHD and Home TMs. The testimonials included in the description emphasize the app's time-saving benefits and its efficiency in non-emergent communication with physicians and teammates.

The app's use cases are primarily focused on coordinating patient care within the DaVita network. It's likely useful for quickly clarifying treatment plans, sharing lab results, scheduling appointments, and discussing patient progress. It would be particularly beneficial in situations where time is of the essence, but an immediate phone call isn't necessary. The app also seems well-suited for transitioning patients between different modalities or care settings, ensuring a smooth handover of information.

The target audience is clearly defined: DaVita teammates and credentialed providers. This suggests the app is not intended for general public use but rather is a closed communication platform for healthcare professionals working within the DaVita system. This focus allows for tailored features and security measures specific to the needs of this group.

Overall, DaVita Secure Messaging sounds like a promising tool for improving communication and collaboration within the DaVita healthcare network. The emphasis on HIPAA compliance is critical in a healthcare setting, and the features designed to streamline communication and organize information are likely to be valuable for busy healthcare professionals. However, the 0/5 rating on the Google Play Store is a significant red flag. This rating suggests there may be serious issues with the app's functionality, usability, or stability. While the description highlights potential benefits, the extremely low rating necessitates caution. Potential users should investigate the reasons behind the low rating before downloading and relying on the app for critical communication. It's possible the app has bugs, poor user interface, or other issues that render it ineffective despite its intended purpose.
Review published on October 18, 2025

Screenshots

Screenshot 1
Screenshot 2
App Information
Content Rating
Everyone
Contains Ads
No
Developer
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