BIS CARE
by Bureau of Indian Standards
Google Play
BUSINESS
Free
0.0
Rating
0
Reviews
5M+
Downloads
4
Views
Description
A handy tool empowering consumers to verify authenticity of an ISI mark, Hallmark and CRS Registration marks on any item or a product. Just enter the licence number/HUID number/Registration number appearing on the product or item and get all the relevant details like name & address of manufacturer, validity of licence or registration, varieties covered in the scope of licence or registration, Brands included and current status of the licence or registration, purity of jewellery article, etc.
Got sub-standard product? Witnessed misuse of our marks? Came through a misleading claim of quality? Report these occurrences when and wherever observed through the app. Using the ‘Complaints’ feature of the app, you can register your grievances or complaints on the matters like: poor or sub-standard quality of marked products, misuse of our marks, misleading claims of quality or lacuna in our services. Through a simple user registration or OTP based login, simply select the type of complaint you want to register, fill the details of the complaint, preferably with evidences, through a well-designed and convenient forms and submit. Get acknowledgement of your complaint with a complaint number on your mobile number and email for future reference.
Our concerned department will take necessary action on your complaint and provide requisite redressal as per the latest guidelines in place.
Got sub-standard product? Witnessed misuse of our marks? Came through a misleading claim of quality? Report these occurrences when and wherever observed through the app. Using the ‘Complaints’ feature of the app, you can register your grievances or complaints on the matters like: poor or sub-standard quality of marked products, misuse of our marks, misleading claims of quality or lacuna in our services. Through a simple user registration or OTP based login, simply select the type of complaint you want to register, fill the details of the complaint, preferably with evidences, through a well-designed and convenient forms and submit. Get acknowledgement of your complaint with a complaint number on your mobile number and email for future reference.
Our concerned department will take necessary action on your complaint and provide requisite redressal as per the latest guidelines in place.
Expert Review & Analysis
BIS CARE: A Review of India's Product Authentication and Complaint App
BIS CARE, developed by the Bureau of Indian Standards, aims to empower consumers in India by providing a platform to verify the authenticity of ISI marks, Hallmark, and CRS Registration marks on products. The app's core function is to act as a verification tool and a complaint registration system for substandard products or misuse of BIS marks.
The app's key features include a product verification system. Users input a license number, HUID number, or registration number found on a product, and the app returns details such as the manufacturer's name and address, license validity, product types covered, brands included, and the license's current status. For jewelry, purity information is also provided. A significant feature is the integrated complaint system, allowing users to report substandard products, misuse of BIS marks, misleading quality claims, or issues with BIS services. The complaint process is streamlined with forms, evidence uploads, and automated acknowledgment via SMS and email.
BIS CARE is most useful for Indian consumers who want to verify the authenticity of products bearing ISI marks, Hallmarks, or CRS Registration marks. This is particularly helpful when purchasing high-value items like jewelry or electronics where quality and authenticity are paramount. It also serves as a valuable tool for consumers who have experienced issues with substandard products or suspect fraudulent use of BIS markings. The complaint system provides a direct channel to report these issues to the relevant authorities, potentially leading to redressal.
The target audience is primarily consumers in India, particularly those who are aware of and concerned about product quality and authenticity. The app's usefulness extends to businesses as well, although indirectly. By providing a mechanism for consumer feedback and complaint resolution, it can help manufacturers identify and rectify quality control issues and improve their reputation.
Overall, while the concept of BIS CARE is commendable and addresses a significant need in the Indian market, the app's current rating of 0/5 on the Google Play Store suggests significant shortcomings. The review does not provide specific details about these shortcomings, but a 0/5 rating indicates major usability, functionality, or reliability issues. These could range from frequent crashes and bugs, an unintuitive user interface, slow response times, or a lack of effective complaint resolution. Without specific user feedback, it's difficult to pinpoint the exact problems. However, the potential benefits of the app are clear: providing a convenient and accessible system for product verification and complaint registration. To improve, the developers should prioritize addressing the reported issues, improving the user interface, ensuring reliable functionality, and providing transparent updates on complaint resolution processes. Only then can BIS CARE truly fulfill its potential as a powerful tool for consumer protection in India.
BIS CARE, developed by the Bureau of Indian Standards, aims to empower consumers in India by providing a platform to verify the authenticity of ISI marks, Hallmark, and CRS Registration marks on products. The app's core function is to act as a verification tool and a complaint registration system for substandard products or misuse of BIS marks.
The app's key features include a product verification system. Users input a license number, HUID number, or registration number found on a product, and the app returns details such as the manufacturer's name and address, license validity, product types covered, brands included, and the license's current status. For jewelry, purity information is also provided. A significant feature is the integrated complaint system, allowing users to report substandard products, misuse of BIS marks, misleading quality claims, or issues with BIS services. The complaint process is streamlined with forms, evidence uploads, and automated acknowledgment via SMS and email.
BIS CARE is most useful for Indian consumers who want to verify the authenticity of products bearing ISI marks, Hallmarks, or CRS Registration marks. This is particularly helpful when purchasing high-value items like jewelry or electronics where quality and authenticity are paramount. It also serves as a valuable tool for consumers who have experienced issues with substandard products or suspect fraudulent use of BIS markings. The complaint system provides a direct channel to report these issues to the relevant authorities, potentially leading to redressal.
The target audience is primarily consumers in India, particularly those who are aware of and concerned about product quality and authenticity. The app's usefulness extends to businesses as well, although indirectly. By providing a mechanism for consumer feedback and complaint resolution, it can help manufacturers identify and rectify quality control issues and improve their reputation.
Overall, while the concept of BIS CARE is commendable and addresses a significant need in the Indian market, the app's current rating of 0/5 on the Google Play Store suggests significant shortcomings. The review does not provide specific details about these shortcomings, but a 0/5 rating indicates major usability, functionality, or reliability issues. These could range from frequent crashes and bugs, an unintuitive user interface, slow response times, or a lack of effective complaint resolution. Without specific user feedback, it's difficult to pinpoint the exact problems. However, the potential benefits of the app are clear: providing a convenient and accessible system for product verification and complaint registration. To improve, the developers should prioritize addressing the reported issues, improving the user interface, ensuring reliable functionality, and providing transparent updates on complaint resolution processes. Only then can BIS CARE truly fulfill its potential as a powerful tool for consumer protection in India.
Screenshots
App Information
Similar Apps
