1-800 Contacts
by 1-800 CONTACTS, Inc.
App Store
Medical
Free
4.9
Rating
143,256
Reviews
-
Downloads
16
Views
Description
The 1-800 Contacts app is the fastest, easiest, and downright pleasantest (totally a word) way to order contact lenses.
WE HAVE ALL THE CONTACTS
We have millions of contact lenses in stock and ready to ship. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them. Same Prescription. Better Experience. ™
SUPER SIMPLE ORDERING
Ordering for the first time? Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before? Re-order in three simple taps. (Pssst. Protip: Get faster shipping when you upload a picture of your paper prescription.)
RENEW YOUR PRESCRIPTION WITH EXPRESSEXAM™
Tired of paying for an online eye exam for contacts every year just to get the same prescription? Want to skip the trip to the doctor's office? Use our app to take a quick online vision exam with ExpressExam and renew your contact prescription. A board-certified eye doctor will issue a new prescription within a couple of hours.
FIND THE CONTACTS THAT WORK BEST FOR YOU
With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. Try something new. Returns and exchanges are free – including shipping.
DON’T LEAVE MONEY ON THE TABLE
We’ve partnered with major vision insurance companies so we can quickly find and apply your benefits when you order from the app.
MANAGE YOUR SUBSCRIPTION
If you’ve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc.
OUR GAJILLION PERCENT PROMISE
(Because “100% satisfaction guaranteed” doesn’t cut it.)
• Free shipping and returns? Always.
• Tear a lens? We'll replace it for free.
• Still have contacts from your old prescription? We'll exchange them for free.
• Find a lower price? We’ll beat it.
• And the best customer service in the industry…
WE’RE AVAILABLE TO HELP 24/7
Call, email, or text us right from the app. You’ll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call).
Yup. Downloading the 1-800 Contacts app could be the best choice you make today.
PRIVACY
In order to provide great features, and to continually make the app better, some privacy-related data may be collected. Specifically, we request your location if you take our ExpressExam (since it’s only available in certain states), or when searching for your doctor. ExpressExam also needs to use your camera and microphone so we can verify you are reading the letters from an eye chart correctly. Any time we need to access this data, we make sure to request your permission first! In addition, you can choose to send us a photo of your prescription as a convenience. If you choose to enter your purchase information, we will save it so that you don’t have to re-enter it again. We also support Apple Pay! We only keep the purchase history of products you buy from us -- we don’t have access to any other purchase information. These features are all optional and you don’t need to give the app access to them if you are not comfortable doing so. We value your privacy.
WE HAVE ALL THE CONTACTS
We have millions of contact lenses in stock and ready to ship. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them. Same Prescription. Better Experience. ™
SUPER SIMPLE ORDERING
Ordering for the first time? Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before? Re-order in three simple taps. (Pssst. Protip: Get faster shipping when you upload a picture of your paper prescription.)
RENEW YOUR PRESCRIPTION WITH EXPRESSEXAM™
Tired of paying for an online eye exam for contacts every year just to get the same prescription? Want to skip the trip to the doctor's office? Use our app to take a quick online vision exam with ExpressExam and renew your contact prescription. A board-certified eye doctor will issue a new prescription within a couple of hours.
FIND THE CONTACTS THAT WORK BEST FOR YOU
With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. Try something new. Returns and exchanges are free – including shipping.
DON’T LEAVE MONEY ON THE TABLE
We’ve partnered with major vision insurance companies so we can quickly find and apply your benefits when you order from the app.
MANAGE YOUR SUBSCRIPTION
If you’ve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc.
OUR GAJILLION PERCENT PROMISE
(Because “100% satisfaction guaranteed” doesn’t cut it.)
• Free shipping and returns? Always.
• Tear a lens? We'll replace it for free.
• Still have contacts from your old prescription? We'll exchange them for free.
• Find a lower price? We’ll beat it.
• And the best customer service in the industry…
WE’RE AVAILABLE TO HELP 24/7
Call, email, or text us right from the app. You’ll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call).
Yup. Downloading the 1-800 Contacts app could be the best choice you make today.
PRIVACY
In order to provide great features, and to continually make the app better, some privacy-related data may be collected. Specifically, we request your location if you take our ExpressExam (since it’s only available in certain states), or when searching for your doctor. ExpressExam also needs to use your camera and microphone so we can verify you are reading the letters from an eye chart correctly. Any time we need to access this data, we make sure to request your permission first! In addition, you can choose to send us a photo of your prescription as a convenience. If you choose to enter your purchase information, we will save it so that you don’t have to re-enter it again. We also support Apple Pay! We only keep the purchase history of products you buy from us -- we don’t have access to any other purchase information. These features are all optional and you don’t need to give the app access to them if you are not comfortable doing so. We value your privacy.
Expert Review & Analysis
## 1-800 Contacts App Review
The 1-800 Contacts mobile application streamlines the process of ordering and managing contact lenses. Its primary function is to provide a convenient and user-friendly platform for purchasing contact lenses, utilizing existing prescriptions or obtaining new ones through an integrated online eye exam. The app aims to offer a superior customer experience compared to traditional in-person purchases or ordering through a website.
1. What the App Does: The app's core functionality revolves around contact lens ordering. This includes importing prescriptions from lens boxes or uploading prescription images, reordering previously purchased lenses, and utilizing the ExpressExam feature for online prescription renewals. Beyond ordering, the app allows users to manage subscriptions, track orders, and access customer support.
2. Key Features: The app boasts several strengths:
* ExpressExam: This integrated online eye exam is a major selling point, eliminating the need for in-person appointments for prescription renewals. While requiring camera and microphone access, it offers convenience and potentially cost savings.
* Prescription Import: The ability to scan lens boxes or upload prescription images simplifies the ordering process significantly.
* Easy Reordering: Returning customers can reorder their lenses with minimal effort.
* Competitive Pricing and Benefits: The app highlights competitive pricing and numerous perks, including free shipping and returns, lens replacement, price matching, and vision insurance integration.
* Excellent Customer Service: The app emphasizes readily available 24/7 customer support via various channels.
3. Use Cases: The app is particularly useful for:
* Contact lens wearers with existing prescriptions: Offers a fast and easy way to reorder lenses.
* Individuals seeking a convenient prescription renewal: ExpressExam eliminates the need for in-person eye exams.
* Users seeking competitive pricing and comprehensive benefits: Free shipping, returns, and lens replacement are attractive features.
* Those who prefer mobile ordering and management: The app provides a streamlined and user-friendly experience compared to a website.
4. Target Audience: The primary target audience is individuals who wear contact lenses and are comfortable using mobile applications for purchasing and managing their healthcare needs. The app's convenience and features are particularly appealing to busy individuals, those in remote areas with limited access to eye care professionals, and cost-conscious consumers.
5. Overall Assessment: The 1-800 Contacts app receives a high rating (4.9/5) and appears to live up to its promises. The streamlined ordering process, integrated ExpressExam, and generous customer benefits significantly enhance the user experience. The app's focus on convenience, competitive pricing, and exceptional customer service makes it a strong contender in the contact lens ordering market. While the app requires access to certain device features for ExpressExam, the privacy policy clearly outlines data collection practices, offering users transparency and control over their information. The app's high rating and positive description strongly suggest it's a reliable and efficient solution for managing contact lens needs.
The 1-800 Contacts mobile application streamlines the process of ordering and managing contact lenses. Its primary function is to provide a convenient and user-friendly platform for purchasing contact lenses, utilizing existing prescriptions or obtaining new ones through an integrated online eye exam. The app aims to offer a superior customer experience compared to traditional in-person purchases or ordering through a website.
1. What the App Does: The app's core functionality revolves around contact lens ordering. This includes importing prescriptions from lens boxes or uploading prescription images, reordering previously purchased lenses, and utilizing the ExpressExam feature for online prescription renewals. Beyond ordering, the app allows users to manage subscriptions, track orders, and access customer support.
2. Key Features: The app boasts several strengths:
* ExpressExam: This integrated online eye exam is a major selling point, eliminating the need for in-person appointments for prescription renewals. While requiring camera and microphone access, it offers convenience and potentially cost savings.
* Prescription Import: The ability to scan lens boxes or upload prescription images simplifies the ordering process significantly.
* Easy Reordering: Returning customers can reorder their lenses with minimal effort.
* Competitive Pricing and Benefits: The app highlights competitive pricing and numerous perks, including free shipping and returns, lens replacement, price matching, and vision insurance integration.
* Excellent Customer Service: The app emphasizes readily available 24/7 customer support via various channels.
3. Use Cases: The app is particularly useful for:
* Contact lens wearers with existing prescriptions: Offers a fast and easy way to reorder lenses.
* Individuals seeking a convenient prescription renewal: ExpressExam eliminates the need for in-person eye exams.
* Users seeking competitive pricing and comprehensive benefits: Free shipping, returns, and lens replacement are attractive features.
* Those who prefer mobile ordering and management: The app provides a streamlined and user-friendly experience compared to a website.
4. Target Audience: The primary target audience is individuals who wear contact lenses and are comfortable using mobile applications for purchasing and managing their healthcare needs. The app's convenience and features are particularly appealing to busy individuals, those in remote areas with limited access to eye care professionals, and cost-conscious consumers.
5. Overall Assessment: The 1-800 Contacts app receives a high rating (4.9/5) and appears to live up to its promises. The streamlined ordering process, integrated ExpressExam, and generous customer benefits significantly enhance the user experience. The app's focus on convenience, competitive pricing, and exceptional customer service makes it a strong contender in the contact lens ordering market. While the app requires access to certain device features for ExpressExam, the privacy policy clearly outlines data collection practices, offering users transparency and control over their information. The app's high rating and positive description strongly suggest it's a reliable and efficient solution for managing contact lens needs.
Screenshots
App Information
Updated
2012-05-31
Content Rating
12+
Contains Ads
No
Developer
1-800 CONTACTS, Inc.
Price
$0.00
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